Ratings & Reviews

Overall Rating

5(26 reviews)96.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Nicole R. - |Recommended: YesA fair place to live — I am content with my living space. It is always clean, staff takes care of the building very well and always has a smiling face. It is a quiet building in which people keep to themselves, but everyone is very nice. Also, pet friendly
response from property -Thank you, Nicole! We appreciate you taking the time to let us know about your living experience and we hope you continue to enjoy it! Please let us know if there is anything else we can do for you and we'd be happy to help.
submitted by Lindsey L. - |Recommended: YesComfort and Convenience — I find the management company to be very friendly and responsive. I love our apartment space, it's cozy and has excellent light. Definitely seeing the perks of living in a new building. I think our heat came on twice this winter but it's been consistently 65-70 degrees in our corner apartment. When we moved in we requested screens be added to our windows since we have cats. They were super fast in responding even though they had to order screens to fit. The location is great and I walk to work. The area isn't very loud for being in the city, the occasional siren or car honking at night. The apartments themselves are pretty quiet, I can't hear my neighbors talking, like ever, just the people above us if they drop something heavy or the cabinets of the people next to us. I don't recommend having an apartment on the Park Ave side of the building if you work nights or need to sleep past 8AM because there is a school across the street and the kids can be loud on their way in in the morning but it doesn't bother me since I work regular hours. We are very happy to have a parking spot in the garage under the building, parking is a big issue in Mt. Vernon so it's nice to not worry about where to park. There is no guest parking but that hasn't been a problem yet. Lots of restaurants, bars, and coffee shops within walking distance. There is a big revitalization effort going on in the neighborhood south and west of the building so I'm looking forward to the other business and restaurants that are sure to be opening up nearby. The fire alarm went off a couple times this winter because of people idling their cars in the garage, it wasn't in the middle of the night or anything so not too traumatizing. I use the gym pretty often, it's not the largest gym but it has the basics plus free wifi and I'm looking forward to using the pool this summer. We are very happy here, especially now that the sign outside has come down it flapped around and was my only annoyance living here .
response from property -Thank you Lindsey! We appreciate this awesome review!
submitted by Darko S. - |Recommended: YesExquisite property that gives you peace of mind — I have watched this property since it was under construction. My favorite coffee place is next door and I knew I wanted to experience the joie de vivre it would offer when completed. Haven't regretted the decision. The management and staff continuously strive to meet or exceed expectations. Grounds are beautiful and meticulously maintained. Maintenance service is swift and efficient This is why I love living here.
response from property -Thank you so much for the awesome review! We appreciate you taking the time to rate our community and are so glad to hear how much you're enjoying it. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Leah D. - |Recommended: YesI love it here — This is a great place to live, very close to many of the great areas of Baltimore. The staff is wonderful, and I've enjoyed my stay tremendously. I would highly recommend.
response from property -Thank you Leah! We are so glad you feel this way and hope you always have a good experience here in our community. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Marjune V. - |Recommended: NoBrand new building and amenities but I don't know what to say about the leasing staff. — The apartment building is brand new, there is a concierge until midnight which is an added bonus and amenities are great. My only complain is the incompetence of the leasing office. I don't think that my requests are being handled with a sense of urgency especially if it is a time sensitive matter. I don't think they are on top of things either and just focused on bringing people in. They were responsive in the first few months of moving in but it's all downhill from there. Rebecca and Sierra were great but I can't speak on behalf of the current leasing staff.
response from property -Hi Marjune, We're so glad to hear that you find the building to still be brand new after an entire year of us opening--we definitely want that feeling to stick around. I hope that you'll be able to get to know the leasing office staff more; we'd absolutely love to have you visit us any time. We're always available should you have any questions about your apartment, your lease, the apartment community, or the local area. We're always available for you to stop by if you're looking for a recommendation on a restaurant to go to, a fun thing to do for the weekend, or just to chat. Thank you for taking the time to share your thoughts! We look forward to the opportunity to serve you as best we possibly can.
submitted by Michael C. - |Recommended: YesCouldn't imagine a better expereince — Living at 500 Park really gives you the best of the best in Baltimore. Professional staff, timely maintenance, and the ability to experience every part of the city as soon as you walk outside. We only looked here and couldn't be happier with our move.
submitted by Christopher D. - |Recommended: YesA year in Baltimore — Truly the shining gem of living in Mt Vernon, Baltimore. The building is new. The pool is great and the proximity to good food is fantastic. What sets 500 Park Ave above other apartments that I have lived in across the US is the staff. They are always happy, available and willing to help The management team is truly great and what seperated this complex from so many others. Thank you for an enjoyable year in Baltimore 500 Park Ave
submitted by Zachary S. - |Recommended: YesGreat space and layout as well as location — The walls are definitely not soundproof, I'm also not sure who thought no lights or fans in the ceiling was a good idea. The community itself has been quiet and I like the location with Ceremony next door and Mt Vernon Market Place. Shelves in the kitchen are shallow, but I like the extra counter space with the mobile island. The shades in the apartment could be a bit thicker to completely block out the light, I love the built-in desk in my bedroom. I can't speak to the utilities yet but charging a fee to pay your rent online is a little excessive. Also, where are all the dogs
response from property -Hi, Zachary, Thanks so much for your feedback! We're glad that you've had an overall positive experience with us at 500 Park. We're sorry about the $1.95 fee for online payment that's charged by the processing companyyou're always welcome to mail in your payment to corporate to avoid this if you'd like. We also hope you'll have the opportunity to meet all the great dogs in the building, as about a quarter of our residents have pets with about half of those being dogs.
submitted by Sharma W. - |Recommended: YesIts beautiful and safe — perfect downtown living
response from property -Thank you Sharma, we really appreciate the awesome review! We hope you continue to love living here; please let us know if there is anything else we can do for you!
submitted by Eric J. - |Recommended: YesGreat facilities, helpful and knowledgeable staff — The property is brand new and looks amazing. This is a vibrant community in the heart of Mount Vernon and is everything that I was looking for. Management goes above and beyond to make this a place to call home, and the maintenance team is top notch--they are honestly one of the highlights of 500 Park. This would be the first place I'd recommend to anyone thinking of moving to Mount Vernon.
response from property -Thank you for the wonderful review, Eric! We're always happy to help so please feel free to contact us if there is anything you should ever need. Thanks again!
submitted by Jordan H. - |Recommended: Yes500 Park Avenue is the place to live — Outstanding community. Clean, well kept. Noise is kept to a minimum. I never hear my neighbors only the occasional door. Parking is great, the garage is worth it So excited to have a full season with the pool Very convenient location in the neighborhood. Super safe Pet friendly Management cares and are quick at responding Maintenance is amazing. No complaints I love living here, I searched for a few months and the search was worth finding this place Love calling it home
response from property -Thank you Jordan! We appreciate hearing your perspective and hope you'll always love it here at 500 Park!
submitted by Mary H. - |Recommended: YesI'm Never Leaving — There is a secret at 500 Park Avenue. Read on. No secret is that these new apartments are modern yet cozy. There is a surprising amount of space and storage. When you come to visit no need to look elsewhere, I did that for you , you'll see our gorgeous pool and brand new pool table. There's plenty more but you'll see. Events in our 500 community abound. The best food and coffee in the area is right next door and across the street. So the secret Our 500 Park Ave Team. Quite simply, their friendliness, responsiveness and professionalism turn these apartments into homes. Becky runs the place like a ship. Her thoughtful communication, attention to detail and personal demand for a high level of service is evident everywhere. Sierra is our community's secret weapon. Everyone needs a Sierra. Have a question, request or concern Sierra is there for you. I'm convinced she knows everything about everything. Send her an email She responds almost instantly. She is organized, efficient, energetic and will consistently surprise you by knowing what you need before you do. And then there are John, Chris and Justin. These guys know what they're doing and take pride in keeping 500 Park Ave at its finest. Trustworthy and friendly as heck, they're also often ahead of the curve both inside and out of our building. Beware. If you put a work order in, you'll probably get a knock on the door within minutes. We have bragging rights here for having the most responsive and funniest maintenance team in the state. I'd say the world but it would go to their heads. So to be honest, 500 Park Ave doesn't really have a secret. We have Becky, Sierra, John, Chris and Justin. Home
response from property -Wow, Mary! Thank you for such an awesome review! We're so glad you're enjoying your time so far; please let us know what else we can do to make your stay enjoyable and we would be happy to help!
submitted by Robert T. - |Recommended: YesAmazing Building — 500 Park is the best place I've lived since being in Baltimore. I truly missed being in a complex so I knew it'd be the perfect place for me. And I must say the staff and neighbors have been nothing but great I decided to down size a bit to their Junior One Bedroom and I'm so glad I did. It may only be 500 sqft but it's open floor plan makes it the perfect size for myself and small dog.
response from property -Thank you, Robert! We appreciate the great feedback and hearing how much you've enjoyed your stay so far. Please let us know if there is anything else we can do for you in the future!
submitted by Ashley G. - |Recommended: YesGreat Place — It's a really nice place to live. The staff keeps a community feel to the building by creating events to hang out with other residents which is really fun All of the maintenance gets taken care of immediately which is nice. Overall, I love my new home.
response from property -Thanks for the awesome feedback Ashley! We are so excited to hear you have been loving your new apartment home and community! If there is anything we can ever do to assist, please let me know. Thanks again! -Becky
submitted by Chelsea M. - |Recommended: YesWell maintained and builds good sense of community — They throw happy hours events etc, and I love that they put that effort in for their residents
response from property -Thank you Chelsea, we're glad to see our efforts are making a difference! We appreciate the great feedback, thanks again!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "500 Park Ave", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "500 Park Ave", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose