Ratings & Reviews

Overall Rating

(36 reviews)
97.2% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Kelvin Q. - |Recommended: YesPretty good — 500 Park Avenue is a very good place to live - the staff is professional, the building is new and overall well maintained, and there are a number of amenities in the general area, such as grocery stores namely Potung and Streets Market Cafe and restaurants e.g. Mount Vernon Marketplace . The main catch is that it is located close to run-down areas to its south and west, but those effects can be mitigated through street smarts and overall it is in a decent location.
submitted by Gijung K. - |Recommended: YesGood to live — Good to live
response from property -Thank you for taking the time to rate us! If there is anything we can do for you, please let us know.
submitted by Basem A. - |Recommended: YesNew building, great location, friendly staff — I have enjoyed living at 500 Park New and comfortable units, great location in Mount Vernon, and awesome very helpful people at the leasing office. I have not encountered one single serious problem during my one-year stay. Maintenace orders are taken care of very quickly and effectively.
response from property -Thank you for your kind words, Basem! We are so very happy you are enjoying your time at 500 Park!
submitted by Cheryl H. - |Recommended: YesGreat Apartment in a Great Location — The studio apartment was very spacious and in excellent condition. The leasing staff very helpful and responsive. The location is excellent. Located in Mount Vernon. Easy to get everywhere from here. Nearby amenities and restaurants.
response from property -Thank you for taking the time to rate our community, Cheryl! We appreciate your kind words for our team.
submitted by Courtnie B. - |Recommended: YesGreat Apartment Building — I loved my shorter than expected time at 500 Park. The apartment is in amazing condition and my apartment floor plan was great. I lived in Pratt and its such a nice sized apartment for one person. Maintenance was speedy and Heather and Brittany were very helpful in my application move in process and move out process. I left early for space reasons after my partner and I decided to move in together. If there were larger two bedroom apartments, we for sure would have stayed.
response from property -Thank you for taking the time to rate our community! We are glad to know how much you loved living at 500 Park Avenue and appreciate your kind words for our team. We wish you luck!
submitted by Laurence H. - |Recommended: YesClean, modern, well-managed apartment living in a great area, would recommend to all my friends. — This is a great place to live. Mt. Vernon is a safe and vibrant neighborhood. Less than 10 minute drive to many hospitals. The amenities are very nice, and the space is clean and modern. Management is receptive and open. Maintenance team is great and all my service requests have been done the next day. I would recommend living her to any of my close friends.
response from property -Thank you for your wonderful 5 star review Laurence!
submitted by Adam T. - |Recommended: YesAn excellent value for upscale living and a very profesional staff. — We would definitely recommend 500 park to anyone.
response from property -Thank you for taking the time to rate our community! We are glad to know you're enjoying your experience and look forward to your continued residency!
submitted by Latonya I. - |Recommended: YesReview — Convenient and nice
response from property -Thank you for taking the time to rate our community, Latonya! Please let us know if there is anything more we can do to keep your experience a positive one.
submitted by Jose F. - |Recommended: YesExactly what I needed coming to a new city. — 500 Park is exactly what I needed when to moved to a new city. Very convenient for my day to day activities.
response from property -Thanks for the great review, Jose! We are happy to hear you've enjoyed your experience at 500 Park and appreciate your choosing our community to be the place you call home.
submitted by Hyun J. - |Recommended: YesWonderful place — It's a wonderful place near Mount Vernon. It is clean, convenient, and safe. All the neighbors and staffs are friendly.
response from property -Thank you for the wonderful review of our community! We're glad to hear you've enjoyed living here, and that we've helped make your experience a positive one.
submitted by Nicole R. - |Recommended: YesA fair place to live — I am content with my living space. It is always clean, staff takes care of the building very well and always has a smiling face. It is a quiet building in which people keep to themselves, but everyone is very nice. Also, pet friendly
response from property -Thank you, Nicole! We appreciate you taking the time to let us know about your living experience and we hope you continue to enjoy it! Please let us know if there is anything else we can do for you and we'd be happy to help.
submitted by Lindsey L. - |Recommended: YesComfort and Convenience — I find the management company to be very friendly and responsive. I love our apartment space, it's cozy and has excellent light. Definitely seeing the perks of living in a new building. I think our heat came on twice this winter but it's been consistently 65-70 degrees in our corner apartment. When we moved in we requested screens be added to our windows since we have cats. They were super fast in responding even though they had to order screens to fit. The location is great and I walk to work. The area isn't very loud for being in the city, the occasional siren or car honking at night. The apartments themselves are pretty quiet, I can't hear my neighbors talking, like ever, just the people above us if they drop something heavy or the cabinets of the people next to us. I don't recommend having an apartment on the Park Ave side of the building if you work nights or need to sleep past 8AM because there is a school across the street and the kids can be loud on their way in in the morning but it doesn't bother me since I work regular hours. We are very happy to have a parking spot in the garage under the building, parking is a big issue in Mt. Vernon so it's nice to not worry about where to park. There is no guest parking but that hasn't been a problem yet. Lots of restaurants, bars, and coffee shops within walking distance. There is a big revitalization effort going on in the neighborhood south and west of the building so I'm looking forward to the other business and restaurants that are sure to be opening up nearby. The fire alarm went off a couple times this winter because of people idling their cars in the garage, it wasn't in the middle of the night or anything so not too traumatizing. I use the gym pretty often, it's not the largest gym but it has the basics plus free wifi and I'm looking forward to using the pool this summer. We are very happy here, especially now that the sign outside has come down it flapped around and was my only annoyance living here .
response from property -Thank you Lindsey! We appreciate this awesome review!
submitted by Darko S. - |Recommended: YesExquisite property that gives you peace of mind — I have watched this property since it was under construction. My favorite coffee place is next door and I knew I wanted to experience the joie de vivre it would offer when completed. Haven't regretted the decision. The management and staff continuously strive to meet or exceed expectations. Grounds are beautiful and meticulously maintained. Maintenance service is swift and efficient This is why I love living here.
response from property -Thank you so much for the awesome review! We appreciate you taking the time to rate our community and are so glad to hear how much you're enjoying it. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Leah D. - |Recommended: YesI love it here — This is a great place to live, very close to many of the great areas of Baltimore. The staff is wonderful, and I've enjoyed my stay tremendously. I would highly recommend.
response from property -Thank you Leah! We are so glad you feel this way and hope you always have a good experience here in our community. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Marjune V. - |Recommended: NoBrand new building and amenities but I don't know what to say about the leasing staff. — The apartment building is brand new, there is a concierge until midnight which is an added bonus and amenities are great. My only complain is the incompetence of the leasing office. I don't think that my requests are being handled with a sense of urgency especially if it is a time sensitive matter. I don't think they are on top of things either and just focused on bringing people in. They were responsive in the first few months of moving in but it's all downhill from there. Rebecca and Sierra were great but I can't speak on behalf of the current leasing staff.
response from property -Hi Marjune, We're so glad to hear that you find the building to still be brand new after an entire year of us opening--we definitely want that feeling to stick around. I hope that you'll be able to get to know the leasing office staff more; we'd absolutely love to have you visit us any time. We're always available should you have any questions about your apartment, your lease, the apartment community, or the local area. We're always available for you to stop by if you're looking for a recommendation on a restaurant to go to, a fun thing to do for the weekend, or just to chat. Thank you for taking the time to share your thoughts! We look forward to the opportunity to serve you as best we possibly can.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of 500 Park Avenue, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by 500 Park Avenue, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose